SafetyLine Protects Lone Workers: SafetyLine Customer Reviews
Table of Contents
Lone Workers in Municipal or Local Government
Lone Workers in Utilities
Lone Workers in Community Services
More SafetyLine Customer Reviews on Capterra
SafetyLine Lone Worker provides security and peace of mind for lone workers in several essential industries such as community service, public utility, and local or municipal government. Here are some appreciative online and internet safety software reviews about how it has helped protect our customers’ teams when working alone.
Lone Workers in Municipal or Local Government
The problem
For those working in local/municipal services and a public works environment, they will often times find themselves alone, making them vulnerable to a greater range of debilitating and sometimes-fatal safety hazards when working out in the community and a large number of different environments and circumstances like in an enclosed tunnel, up a utility pole, or scaling a tall traffic light. Because there are so many different jobs and positions in this broad category, it can be challenging to develop safety programs and strategies that accommodate the varying needs. Even amongst the individual teams and departments, a team member might face different safety hazards from his or her coworkers.
The solution
People who work for municipalities are exposed to a wide of different injuries are need to be protected strategically and thoroughly. To protect these lone workers, a risk assessment first needs to be completed, looking at all of the safety hazards the workers are facing in their different environments. Because of the different work settings, an automated worker protection system or program with a number of different “tools,” like location tracking, fall detection, and/or emergency buttons, should be implemented, especially with larger groups and workers who are regularly moving to different locations.
“SafetyLine successfully monitors 30 of our staff during their work hours. User-friendly and affordable.”
-Valerie
“SafetyLine provides me a great way to complete inspections while having a monitored application. Should anything happen, our dispatch office will immediately send someone out.”
-Rod
“There’s extra safety when travelling in areas with limited to no cell service.”
-Joelle B
“The computerized system is more reliable and available than other human-based systems I see other organizations using.”
-Jon C
“SafetyLine has shifted the responsibility from administrative staff to the automated system and the employee.”
-Kim M
Lone Workers in Utilities
The problem
Utility workers also face a range of different safety hazards when they are helping provide electricity, water, natural gas, and sewage services to our communities. In addition to the large number of hazards they face, utility workers often find themselves working alone, especially during the days of social distancing and the pandemic that has forced it. Additionally, because many utility workers also work outside, exposing themselves to the elements that come with it, they experience risks that cannot be controlled and necessarily mitigated.
The solution
Because many utility workers do their jobs outside, exposing themselves to not only the elements but also electrical burns, fires, and dangerous chemicals, appropriate, updated personal protective equipment (PPE) is essential. Also important is the thorough training of workers with PPE and any safety-related equipment/technology. Speaking of technology, because all utility workers are at risk of slips, trips, and falls – especially in the winter – these workers could be equipped with some sort of fall-detection device. Additionally, with different departments and schedules, establishing a check-in system is a great way to confirm the safety of lone workers.
“It keeps you alert and safe especially with the Covid pandemic going on.”
-Gary B
“I believe it’s a good program for keeping in contact with other team members.”
-Kathy L
“It works really good. It’s safer for the worker and there’s help there if you need it.”
-J. P.
“Makes me feel more secure. But I'm always watching to ensure I don't miss a check-in, so I developed reminders to notify me before the time slot for check in.”
-Wanda B
Lone Workers in Community Services
The problem
Even during the COVID-19 pandemic times, there are still community services workers who are continuing to go out into neighborhoods to help those with personal, emotional, or sometimes physical issues like addictions. But with this work comes the potentially significant safety hazard of violence with clients and members of the public. Especially for those workers who are alone in clients’ homes, the risk increases and the physical and emotional ramifications can be horrific. But with the safety complications that come with the pandemic, the situation for the welfare of the community services provider has become more complex. These SafetyLine customer reviews are particularly poignant with so many community workers putting their safety at risk when going into clients’ homes.
The solution
In addition to the proper PPE to prevent virus transmission, these workers must be prepared for situations that may turn violent. There are a number of ways to prepare for such an incident including thought-out plans for any situation, and an on-hand panic button or an accessible means to quickly request help. With these workers traveling to various parts of the community, some sort of location-tracking device should be considered as well, so that if needed, help can be sent immediately. With these lone workers, regular connection and communication with a monitor or someone within the company is very important.
“I have compared other check-in systems but I like the over-all design and support features that SafetyLine offers.”
-Kevin
“I know the importance of having it. It gives you more security when you are out there working alone. Especially at night when you are driving in isolated places.”
-Debra P
“Great option for feeling safe when working out of the office in an unpredictable environment. Using the APP seems relatively easy.”
-Kim S
“It is a requirement for our work....and it's easy.”
-Kelly H
“SafetyLine is very helpful for me as a care worker in the community. It puts me at ease knowing that I have that extra safety while I’m working alone. The safety line app makes it even easier and is very convenient.”
-Paul D
More SafetyLine Customer Reviews on Capterra
SafetyLine is rated 4.8/5 stars on Capterra, a go-to source that helps millions of people find the best business software through reviews and ratings. Read more customer reviews about SafetyLine Lone Worker.